FAQs

Have questions about an upcoming event or your ULI membership? We may be able to answer your question below.

Frequently Asked Questions

I am having difficulty registering for an event. Can you help me?
Typically online registration will close one day prior to the event. If you are trying to register more than one day prior, please contact our Customer Service via email at [email protected] or by phone at 1-800-321-5011 and they will gladly assist you.
I’d like to attend an event but registration is closed. Can I still go?
Yes, you can still show up and register onsite. Onsite registration is not available if the event is sold out or stated otherwise in the event description. Please contact [email protected] to verify availability.
My password is not working when I try to log-in to my profile on the ULI website. What should I do?
You can reset your password on the member log-in page. If this does not work, please call ULI Customer Service at 1-800-321-5011 or email [email protected]
Why am I not receiving ULI Toronto emails?
Have you added ULI Toronto to your “safe senders” list? If yes, please make sure your email address is current by checking your profile on Member Directory. Check your email preferences in your profile to make sure you have not opted out of emails. If your information is up-to-date, please send an email to [email protected]
My email address is correct but I am still not receiving ULI Toronto emails. What next?
If you have a public email account such as Gmail, we recommend you add [email protected] email address to their safe sender list. Additionally, if you find the emails in your Junk Mail box, mark the email as “Not Spam” in your email client. This helps your messages not to be rejected or listed as spam. If you have a private domain email account, it is most likely that your server is blocking our messages. To help the messages pass through their filters to your inbox, contact the server admin, email host/provider or IT support personnel and request them to whitelist icpbounce.com and uli.org sending domains.
How do I become a member or renew my membership?
Go to uli.org/join to renew your membership or decide which package is right for you. Still have questions? Please don’t hesitate to contact Customer Service at 1-800-321-5011
I want to get more involved with ULI. Where do I start?
The best way to get involved is to attend our programs and networking events. If you are looking to dive deeper, please see opportunities available at navigator.uli.org or contact one of our leadership members via members.uli.org for more information. You can also contact us at [email protected] to find out which committee might be the best fit for you.